Alaglas Fiberglass Pools Review

Incomplete pool and fire pit installation | We signed a contract for a pool, firepit and concrete decking. At the time of signing Andrew Yingling, Sales Representative, indicated the construction time would be approximately 7 working days. | Construction began on November 8, 2018 and as of writing this complaint it as been 65 days. | Current outstanding issues that still have not been completed and have been communicated to the Alaglas Logistics Manger, Janie Moreno: | 1. Pool filter backwash pipes have been incorrectly installed to the deck drains. When a backwash was attempted by an Alaglas employee the backwash water flows out the deck drain and back into the pool. | 2. The fire pit is not complete. I have provided pool company president, logistics manager and contractor the manufacture installation instructions and safety guidelines. | The contractor, E and J Concrete, has not ever installed a gas fire pit and has no knowledge of the installation and safety requirements outlined by the manufacturer. The Alaglas contractor is attempting to install the fire pit with inadequate cross ventilation and restricting access to the gas shut off valve. | 3. One end of the deck drain has yet to be properly run and buried. | 4. Aqua sprayers do not spray evenly. Several streams are spraying in a abnormal and undesirable direction. | 5. Umbrella sleeves need to have the edges and masking tape removed. There is currently overlapping concrete on top of the sleeves. | 6. At the time of writing this Alaglas has no plans to clean the pool further and get water chemicals balanced correctly. Currently the pool water is murky and cloudy with dirt and clay. The pool water visibility is approximately one foot.

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Name: Alaglas Fiberglass Pools

Country: United States

State: South Carolina

City: Saint Matthews

Address: 165 Sweet Bay Rd

Phone: 877-655-7179

Website: alaglas.com/

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