AKDY Trading Inc. Review

They have now had two of these defective fixtures rupture, due to a weld / seam breakage in both cases. Upon further research, this is a reaonably common occurance when reading more Amazon reviews. | On the first defect case, they issued a replacement – and I was hoping this was a one-off issue (one-off manufacturing defect). I reinstalled, and after 13 months of use the new one ruptured along a seam, as well – same issue. | I contact AKDY directly; and was told by an associate there that they would issue a refund – and I have record of this in email. However, after trying to follow up to arrange the details of this – they are now reneging on this response and saying that they will only provide a replacement. I don’t want a replacement. Further, they are going back on what they originally said. | These are 2 defects on 2 showerhead fixtures, over the course of roughly 15 months. | I would stay away from this company and product, and I hope Amazon takes corrective action to ensure it can maintain a minimum level of quality and customer service in the products that it carries.

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Name: AKDY Trading Inc.

Country: United States

State: California

City: South El Monte

Address: 10912 Weaver Ave

Phone: 626-453-0550

Website: www.akdyusa.com/

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AKDY Trading Inc. Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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