Agoda Review booking confirmation voucher showing check in date on April 6, 2019 also | Sure Stay booking confirmation voucher showing check in date on April 6. 2019, for $95.92. | My last text message is don’t change the dates, I will be staying longer in that area !!!. | When l showed up at the Hotel, the desk clerk could not find my confirmed reservation, | then asked for my full name, but mentioned Harrison and said it was for yesterday. | I went to another Hotel in Bakersfield CA. and paid an extra $114.00. | When I came home I spoke to the Hotel Manager and she said I will have to contact Agoda. | I contacted Agoda 4 times, at the end, the Agoda support experience group refuses Customer | reimbursement. Both Companies must coordinate all messages and have exactly the same | messages, all dates must match exactly. Looks like a lack of communication or misunderstanding | by the Staff. I am very upset at the ordeal and spend more time looking for another Hotel after | 7:00 PM. I got kicked out. I didn’t stay at their Hotel. Already prepaid and need reimbursement . | Sincerely, Upset Customer | I got rejected and didn’t stay at the Hotel. I am upset!!!. | Desk Clerk was un-ethical, uncooperative and said if I want to stay I will have to pay again | $118.00


Name: Agoda

Country: United States

State: Alabama





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