I was lured into Adore skincare store in City Place with hand cream and then she said she wanted to put on some eye cream. She said this cream would be like having a face lift. She kept pushing me to buy this cream. I said i didn’t have the money to buy this cream finally she convinced me to buy some moisturizer and eye cream for $371.00. After i purchased that she continued to pressure me to purchase some even better creams that were fantastic and she would throw in 5 facials. I don’t even like facials. Somehow i ended up buying all these creams for another $2,000.00. When i left i was sick and knew i didn’t want any of it. When i got home i googled ADORE SCAMS. Needless to say all they people wrote how they had been scammed by this company. i looked in my bag and there was no receipt. I immediately called American Express and they said it had not shown up on my card, She said to cancel the card which I did and i told her i was going to return it all the next day. When i got to the store they said i could not return it and i fought with them for an hour then they said i could return it and pay a 25% restocking fee and they would give me 2 jars of cream. i decided to fight with am ex about restocking fee but then i realized i had used my husband’s card so she could not give me remaining balance. I knew the number of my husband’s charge but she said she could not do this, that i needed to have the card. i called am ex when i got home and they said to dispute the entire charge. i returned the 2 jars the next day. Shany said oh i should dispute the charge even though i continued to argue that i wanted my money back. Today merchant said that the jars were opened when i returned them and that i returned them after 15 days when they give money back and that i took all remaining jars home. They are liars and thieves they should go to prison. I am so upset, I can’t even sleep at night. I called City Place mall and they said they have a lot of complaints against this store. She gave me another number to file a complaint which i intend to do. DO NOT SHOP HERE.
Name: Adore City Place
Country: United States
City: West Palm Beach
Address: 701 S Rosemary Ave #159