On November 10, 2017 I placed an order for a rose gold necklace at Acacia Lily. After placing my order I saw reviews for the website saying that people never received their orders. My order was confirmed and money was taken out of my bank account immediately, but after a few days had passed, I never received that my item was processed or shipped. It is now November 26, 2017 and I have yet to receive an email in regards to my order. I have called but it goes straight to a voicemail that isn’t even set up. I have sent two emails but haven’t received a response. Actually I have received 3 promotional emails since placing my order which infuriates me. I needed the item by November 18 as a birthday gift. That time has passed now and I was short a birthday gift and out of $40.
Name: Acacia Lily
Country: United States