I met the owner Tracy S Pangarakis after Hurricane Harvey in August of 2018 as he was canvassing my neighborhood asking people about roof damage. I told him that I had been turned down by Allstate because my claim wouldn’t be enough to meet my deductible. Allstate turned down my claim. He told me that he was a roof expert and to refile my claim with Allstate and he would come to my house and speak to the claim adjuster for me. I refiled my claim and he came out when they sent adjusters. I was never present at any of the meetings with the Allstate claim adjuster. I have a roof made of cement that costs $35,000 or more to replace. The last meeting he had they sent out a top adjuster who said that there was a clause in my policy which would gave Allstate an out to fix my roof. End of story I was out but I was having terrible problems with leaks in my kitchen and bathroom. He assured that he would help me. He gave me an estimate for $3,400 and I gave him half and then he said that he needed another $800 which I gave him and then he begged me for all of the $4200 because he had a lady who he said disputed her bill for $16,000 and it put it in the hole so he begged me for all of the $4200 stating that he would take good care of me. I had this happen once before and paid a contractor who ran off with my money so I told him how nervous I was. I assured me that this would not happen to me again. He had another company installer a new skylight and he never paid them either. For 8 weeks it rained every week and more water was pouring in the ceiling in my bathroom and he wouldn’t come or answer my calls. | He finally showed up at my house one night telling me that he had family problems and that he would refund some of my money and i had to have someone try to fix my roof because he never came back. He said that he would figure out what he could give me back and get back with me. I called him once and he said he had figured it out but he didn’t have the figure. After that he will not answer any of my calls. I am out $4,200. He tried to put some kind of caulk on the tiles but it did not work. THat was how he was going to fix the tiles. He refuses to answer any of my call now. | Mr Pangarakis contracted to have H & H Skylights here in Houston put in a new skylight in my bathroon. They came to my house looking for the money because he did not pay them either and he was refusing to answer any of their calls. Today is May 7 and a week ago I called them and they said that he still won’t return their calls or pay them. | He came to my house and said that he was really very sorry about taking my money and not fixing my roof. I am a 66 year old female who lives alone. It rained every week for 8 weeks and during this time he would not come or return my calls and this caused more damage to my bathroom ceiling and I did not know what to do. He said that he was having personal problems with his stepdaughter and he said that this personal problem was consuming all his time and he had let him business fall by the wayside and that he was very sorry. He said that he could still try to fix my roof but I had to call somebody else to get my roof fixed. My roof is very hard to fix beause it is made from cement and over time the cement erodes between the pieces and rain comes in. The best way to get it fixed is to get a new roof but a new roof costs $35,000 or more and I do not have that kind of money. I really don’t think that he knew what to do to fix it in the first place because he was better that Allstate would let me have a new roof and when that didn’t happy he tried to make some stab at trying to fix the leaks but whatever he did did not work and the rain coming in over and over caused alot more damage. | He took all my money upfront. He did not fix my roof. He got me a new skylight in my bathroom and did not pay that company and they want me to pay them. He refuses to answer any of my calls.
Name: A & B Restoration, Inc.
Country: United States
Address: 23501 Cinco Ranch Blvd Ste H120-207